Ownstory Limited. ("Ownstory," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memorial social media platform and related services (the "Services"). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

1. Information We Collect

1.1 Information You Provide:

• Personal Information: When you create an account or interact with the Services, we may collect your name, email address, contact details, date of birth, and other information you provide.
• Memorial Content: Any content you upload, such as photos, videos, messages, and memorial tributes.
• Payment Information: If you make purchases or donations, we collect payment details, which are processed by third-party payment processors.

1.2. Information We Collect Automatically:

• Usage Data: Information about your interactions with the Services, including access times, pages viewed, and actions taken.
• Device Information: Details about your device, such as IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and preferences.

1.3. Information from Third Parties: We may receive information about you from third parties, such as social media platforms, if you link your accounts or interact with our content on these platforms.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services.
• Personalize your experience and recommend content.
• Facilitate account creation, authentication, and secure access.
• Process transactions and donations.
• Communicate with you about updates, promotions, and important notices.
• Ensure compliance with our Terms of Service and prevent misuse of the Services.

3. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and other operational needs.
• Other Users: Content you share, such as memorial tributes, will be visible to other users based on your chosen privacy settings.
• Legal Obligations: Authorities or third parties as required by law, court order, or to protect the rights, safety, and property of Ownstory or others.
• Business Transfers: In connection with mergers, acquisitions, or sales of assets, your information may be transferred to the involved parties.

4. International Data Transfers

Given the global nature of our platform, your information may be transferred to and processed in countries outside your residence, including countries with different data protection laws. By using the Services, you consent to these transfers.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and request a copy of your data.
• Correct or update inaccurate information.
• Delete your account and associated data.
• Restrict or object to the processing of your data.
• Withdraw consent where processing is based on consent.
• File a complaint with a data protection authority.

To exercise your rights, please contact us at [email protected]

6. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Retention of Data

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data as outlined in Section 5.

8. Children's Privacy

The Services are not intended for individuals under the age of 13, or the minimum legal age in your jurisdiction. We do not knowingly collect personal information from children. If you believe we have collected information about a child, please contact us to request deletion.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or other means. Your continued use of the Services after changes take effect constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

OWNSTORY LIMITED

124 City Road, London,

United Kingdom, EC1V 2NX

Email: [email protected]

Phone: +44 (0) 20 3026 1689