Your brand reaches millions of people every year.
How many of them felt something?
Ownstory is the emotional commerce platform for enterprise. Turn every physical touchpoint — packaging, loyalty rewards, employee recognition, hotel keys, event wristbands — into a personalised, cinematic story experience. At scale. Measured. Repeatable.
Trusted by brands that care about how people feel
Source: Harvard Business Review, Emotional Connection research
The gap no platform has closed
Enterprise brands have mastered digital reach. The average consumer sees your ads, your emails, your push notifications hundreds of times before they buy — and hundreds more after.
But the moment they hold your product, open your packaging, check in to your hotel, or receive your recognition award? That moment — the most emotionally receptive moment in the entire customer journey — is left to chance. A generic insert. An empty box. A thank-you email they will never open.
That is the gap Ownstory closes.
See it in action
Ownstory
Happy 5 Years, Sarah
A story made for you
The infrastructure for emotional commerce
Ownstory attaches a personalised, dynamic story experience to any physical object — delivered through a QR code at the exact moment of contact. No app download. No friction.
Story Engine
Any physical item becomes a story page. Rich media, personalised content, brand assets, AI-generated narrative. Stories are immutable on publish — the experience a customer receives on day one is preserved exactly as intended.
Personalised Campaigns at Scale
Send a personalised story to every single customer — not a generic email, but a cinematic, branded experience unique to them. Audience segmentation, retargeting, UTM attribution, and conversion tracking. Higher open rates, higher engagement, and measurably higher ROI than any email campaign.
Headless Story API
Already using Salesforce, Mailchimp, or your own CRM? Ownstory’s token API lets you trigger and personalise story pages programmatically. The emotional layer plugs into your existing infrastructure.
Cinematic Media Engine
AI-powered song videos and branded short films, generated at scale. Remotion-rendered, delivered via global CDN. A customer who scans your packaging and receives a cinematic brand film does not forget it.
Games & Interactive Engagement
Scan-to-reveal surprises, hidden discounts, surprise gifts, and live scan-to-win sessions. Real-time leaderboards, group moments, and anti-cheat security. Turn product launches, retail events, and loyalty campaigns into interactive experiences customers talk about.
Notifications & Engagement
The emotional thread continues beyond the scan. Follow-up messages, story updates, occasion reminders, re-engagement sequences — all channel-agnostic, all trackable.
Brand Theme System
Your typography, colour, motion style, and sound design — owned by your brand. Every customer who scans a product from your range experiences a consistent emotional signature.
Enterprise Security & Compliance
Role-based access, team management, custom domain support, webhook audit logs, and data residency options. Built for procurement, legal, and information security sign-off.
Every relationship your organisation holds — made to feel human
Ownstory serves enterprise across every structured relationship where a physical object passes between your organisation and a person.
Brands → Customers
Hotels & Hospitality → Guests
Companies → Employees
Financial Institutions → Clients
Events & Entertainment → Audiences
Sports Clubs → Fans
Built for enterprise procurement
| Feature | Detail |
|---|---|
| Headless Story API | Token-based story delivery, full REST documentation, webhook support |
| SSO & Team Roles | SAML/SSO integration, granular role-based access control |
| Custom Domain | Stories served from your own domain — your brand, your URL |
| Campaign Attribution | UTM tracking, performance dashboard, conversion reporting |
| Audience Segmentation | Contact lists, behavioural segments, retargeting audiences |
| Unsubscribe & Preference Centre | GDPR-compliant opt-out management built in |
| SLA & Uptime | 99.9% uptime SLA, dedicated support, onboarding managed service |
| Data Residency | UK and EU data residency options available |
| Compliance | UK GDPR, PECR compliant. FCA-registered payment infrastructure where applicable |
What enterprise looks like when it feels human
“
Every guest who scans their room key tells us the experience made them feel personally welcomed. Our loyalty scores have never been higher.
Guest Experience Director
International hotel group
“
Our unboxing stories get shared on social more than anything we have ever paid for. The ROI on emotional commerce is not even comparable to traditional campaigns.
Head of Marketing
Premium lifestyle brand
“
When we replaced certificates with story experiences for service anniversaries, engagement scores in the recognition programme tripled overnight.
Chief People Officer
FTSE 250 financial services
Representative quotes based on common enterprise outcomes. Named case studies coming soon.
Enterprise pricing
Ownstory Enterprise is custom-priced based on story volume, API usage, and the number of brand themes and campaigns activated.
What is typically included
- Unlimited team members and roles
- Headless Story API access
- Custom brand theme(s)
- Dedicated campaign management
- Onboarding and implementation support
- SLA-backed uptime guarantee
- Quarterly business reviews
We also offer a pilot programme — a structured 90-day proof of concept with one use case, one brand theme, and full performance reporting. Ask us about it.
“The most valuable moment in your customer journey is the one you are currently wasting.”
Let's talk about what Ownstory can do for your business
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Let us show you what it looks like when it works.
From one touchpoint to millions. Your brand, your story, at scale.